Support
3 posts
| No. | Type | Title | Date |
|---|---|---|---|
| 1 | Notice | TOPMAKENOV is open | 2026.07.29 |
| 2 | New product | Goeunbal Premium Foot Cream listed | 2026.08.04 |
| 3 | New product | Three MIRALET dermacosmetics by INCORE now listed | 2026.08.04 |
6 posts
| No. | Title | |
|---|---|---|
| 1 | Is it free to join and use? | |
Yes. Signing up, browsing products, sending quotation requests and business verification are all free. | ||
| 2 | Why are prices and MOQs locked? | |
Price, MOQ, lead time and supply terms are visible only to verified buyers. Sign up free and verify your business to unlock them. | ||
| 3 | How does business verification work? | |
Vietnam verifies by tax code (MST), Korea by business registration number, and other countries by company email domain. It usually takes about a minute. | ||
| 4 | Do I deal directly with manufacturers? | |
Yes. Your inquiry goes straight to the manufacturer with no middleman margins. MAKENOV handles matching and verification. | ||
| 5 | Can MOQs be negotiated? | |
It varies by product, but many manufacturers are open to smaller trial orders. State your desired quantity in the quotation request. | ||
| 6 | Which languages can I use? | |
Vietnamese, English and Korean are all fine. The MAKENOV team can assist with communication when needed. | ||
No account needed. Just leave an email or phone number we can reply to. We reply within two business days. If it's urgent, say so in your message.